Unprecedented growth in the foodservice industry has created demand for foodservice business leaders and managers. Thus the programme is designed to equip students with the knowledge, skill and ability to take up challenges in managing the diverse foodservice management activities.
In order to produce high-performing foodservice business leaders and managers, the curriculum focuses on every aspect of the foodservice business such as operations, revenue management, human resources, training, marketing, merchandising, and customer service. The programme ensures graduates are equipped with skills and the know-how to increase customer satisfaction retain and motivate employees. Graduates also understand issues such as maximizing profit, forecasting the market, protecting assets besides assuring food quality and understanding nutrition and food science.
The B.Sc. (Hons.) Foodservice Management programme is currently being offered at UiTM Puncak Alam, and Terengganu Campuses.
Graduates are expected to fulfill the following objectives after 3 years in the programme:
- Professionals in foodservices industry who analyses and apply the knowledge, understanding, practical and laboratory experiences to provide quality products and services to the government agencies and science-related industries.
- Professionals in foodservices industry who lead and engage in teams in problem and tasks across disciplines through effectives communicative abilities.
- Professionals in foodservices industry who continues to advance their knowledge and abilities by utilizing ICT to explore business opportunities in the service related industry.
- Professionals in foodservices industry who practice ethical and professional values in providing services to the recipients.